Customer Satisfaction Questionnaire

Please help us to ensure the service we provide reflects our clients’ needs. Please rate your experience on a scale of 1 to 5 with 1 representing poor service and 5 excellent service.

Your Name*
First Last
Your Solicitors Name*
First Last
Preparation of your case. How did we do with:
The overall conduct of your case
1 2 3 4 5
Taking your instructions
1 2 3 4 5
Answering your letters, emails and telephone calls
1 2 3 4 5
Giving you copies of documents
1 2 3 4 5
Keeping you informed and up to date
1 2 3 4 5
Explaining the case in a clear way
1 2 3 4 5
Using barristers
1 2 3 4 5
Using experts
1 2 3 4 5
Giving clear advice
1 2 3 4 5
Protecting your interests in interview
1 2 3 4 5
Providing timely appointments
1 2 3 4 5
About Moss & Co. Please tell us what you thought of:
Our reception and telephone answering
1 2 3 4 5
Message taking
1 2 3 4 5
Our offices
1 2 3 4 5

Call one of our experts on:

0208 986 8336

Request a callback

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Customer Satisfaction Questionnaire

Customer Satisfaction Questionnaire

Preparation of your case. How did we do with:

About Moss & Co. Please tell us what you thought of:

0208 986 8336